Visitor Centre Guide / Wildlife Educator
Title: Visitor Centre Guide/Wildlife Educator
Type: Full time/temporary (starting May, latest end Sept. 3rd)
Schedule: Thursdays through Sundays, holiday Mondays 7.5 hours day/ 30
hrs/week for 8 to 16 weeks
Number of positions available: 4
Closing: Open until filled
MARS (Moutainaire Avian Rescue Society) Wildlife Rescue Centre is a busy wildlife
rehabilitation and education facility located in Merville on Vancouver Island, BC. The MARS
hospital treated over 1400 patients in 2021, including raptors, waterfowl, songbirds, raccoons,
and fawns. We have been rescuing and rehabilitating wildlife since 1995.
Our mission: to conserve and protect wildlife and its natural habitat through
wildlife rehabilitation and education.
The MARS Visitor Centre was established to complement our mission statement, and officially
opened in June 2019. It features an exhibits hall, interactive displays, and a wildlife-themed gift
shop. As well as our indoor offerings, we provide guests with outdoor tours and a chance to see
eagles, owls, and other native birds that are resident educational ambassadors.
The Guide/Wildlife Educator will work at the MARS Visitor Centre in support of our education
program as a member of a team. They will conduct small group, pre-booked tours, and
scheduled school and summer camp tours. They may attend public events that promote wildlife
conservation and support fundraising for MARS. They will greet and orient guests, provide
ecological interpretation through a conservation lens, manage guest and wildlife safety, and
support sales in the gift shop. The successful candidate will have the opportunity to gain
valuable experience with education and tourism, as well as gain knowledge about local wildlife
ecology and conservation.
Assist in the implementation of the MARS wildlife education program with supervision
from the education coordinator and visitor centre manager, and guidance from
volunteer educators, gift shop volunteers, and ambassador bird handlers.
Lead small group tours of MARS (outdoor and indoors) for people of all ages and
Assist with planning and implementation of programs or activities at the MARS site that
are engaging, convey our messages of wildlife and habitat protection, are age
appropriate for various groups, and are well suited to the seasonal conditions.
Supervise guests to ensure their safety and the safety of animals on site. Ensure
standards of safety (including Covid protocols) are maintained for all program attendees
in buildings, on trails, and surrounding the ambassador bird enclosures.
Monitor and assist in reporting on program attendance and property activities for board
reports including recommendations for ongoing program improvements, and future site
Assist in promotion of MARS tours.
Support the educational and fundraising activities of the special events team on site and
at community events, and of the education steering committee at the MARS Visitor
Assist in gift shop duties, including display of inventory and sales of merchandise to fund
rehabilitation programs as needed. Assist with sales handling and donation processing.
Assist with design and organization of displays, including setup and takedown of
outdoor education displays
Assist the special events team to engage the public about wildlife and human impacts on
them. Process sales and donations at scheduled events.
Help maintain a clean visitor building with light custodial duties (daily cleaning of
washrooms, sweeping, dusting, disposal of garbage etc.).
This position is dependent on funding from the federal Canada Summer Jobs program. To be
eligible for this funding, applicants must meet the following criteria:
Be between 15 and 30 years of age at the start of the employment;
Be a Canadian citizen, permanent resident, or person to whom refugee protection has
been conferred under the Immigration and Refugee Protection Act for the duration of
Have a valid Social Insurance Number at the start of employment and be legally entitled
to work in Canada in accordance with relevant provincial or territorial legislation and
A background in education, tourism, biology, or environmental studies;
Strong interpersonal communication & story telling skills; comfort in speaking with the
Energetic, flexible, positive, creative, prepared to work with diverse populations;
Cash handling experience an asset;
Must live locally, have a valid driver’s license, and provide own transportation
to and from work;
The successful candidate will need to submit a Criminal Record Check before starting
The successful candidate will need to submit proof of vaccination against Covid 19.
To apply for this position, please email your resume and cover letter (as .pdf files) to
firstname.lastname@example.org with your name and “Visitor Centre Guide/Wildlife Educator” in
the subject line. Please note that only short-listed candidates will be contacted for interviews.