Wildlife Center Clinic Manager

To apply: visit humaneanimalrescue.org/about/careers

Summary

Works closely with the Director of Wildlife Rehabilitation to ensure the operational needs of the Wildlife Center are met. Provides leadership and direction for wildlife center staff and volunteers. Oversees patients and makes policy decisions regarding patient outcomes while also completing general rehabilitator duties. Ensures quality animal care and facility cleanliness, with a strong focus on safety. Manages the proper utilization of inventory, purchasing, and general clinic needs. Responsible for managing budgets, keeping accurate records, and setting standard operating procedures.

Principal Responsibilities

Uphold the mission of Humane Animal Rescue throughout all responsibilities of the position

Directly supervise the daily activities and performance of wildlife rehabilitators, animal care (both full and seasonal) in conjunction with interns, and volunteers ensuring daily cleaning, care, and treatments for patients

Directly manages the clinic team in its entirety including but not limited to clinic scheduling, disciplinary action, monthly meetings, assigning additional tasks, monitoring off-season projects and all other staff related subjects

Responsible for recruiting, hiring and onboarding for rehabilitators, animal care and seasonal animal care positions

Responsible for general licensed rehabilitator duties such as clinic shifts, triage, in-take exams, daily medication rounds, general husbandry needs and other essential clinic tasks

Assists the Volunteer and Operations Manager and Director in the coordination of new volunteer implementation and assists with the training process for general and seasonal volunteer positions including Nursery Bootcamp

Oversee daily volunteer actions and uphold all policies and procedures in accordance with the Volunteer and Operations Manager

Monitor and document the progression of animals through the rehabilitation process ensuring animal care needs are being met in a timely manner

Keep Director informed of animal intake, in-house patients and their status, animal care needs, quality of animal care, patient procedures and programmatic needs

Collaborate with Director and veterinary team to develop and carry out treatment plans and determine final disposition of animals undergoing veterinary care

Works with Director to create, refine and implement species protocols and rehabilitation treatment plans

Responsible for updating and maintaining husbandry manuals for staff, intern and volunteer usage

Ensure that animals are being handled in a manner that maximizes human and animal safety and that staff are trained and following safety procedures, and that protocols for infection control are being followed by rehabilitation and animal care staff

Develop and teach courses for volunteers and public outreach on wildlife rehabilitation and co-existence topics

Oversee and ensure proper upkeep of inventory and purchasing of supplies for the Wildlife Center within budget guidelines in conjunction with Wildlife Administrative Coordinator

Monitor, identify, and report to the Maintenance Director on enclosure and facility maintenance needs

Maintains records and oversees permits and licensing applications and renewals in conjunction with Director for state and federal agencies

Responsible for evaluating and deeming non-releasable patients for review and potential placement

Collaborate with other departments to manage social media communications; prepare and present information to promote public awareness, understanding of the organization's programs, activities, and objectives

Stay current on rehabilitation methods and captive care of wildlife through continuing education

Helps to create a professional environment, building positive relationships with staff, volunteers, and interns

Performs additional duties as assigned by Director

Qualifications

Bachelor’s degree or equivalent experience

Minimum two years management experience in a veterinary or animal welfare setting

Minimum two years experience in wildlife rehabilitation setting or equivalent experience

Must hold General permits for wildlife rehabilitation or achieve within a year of hire

Ability to provide leadership and training to staff regarding wildlife rehabilitation and animal care

Ability to work independently, be self-motivated and detail-oriented

Must be able to work a flexible schedule which includes days, evenings, weekends, and holidays

Ability to provide ongoing feedback to staff

Knowledge of state laws regulating the cleaning and operations of wildlife rehabilitation

Must be able to work standing or sitting for 8 hours

Ability to use standard office equipment such as a personal computer using MS Word, Excel, and other related software

Must have a valid driver’s license with a clean driving history

Work Environment

The Wildlife Center Clinic Manager position operates in a combination of office, clinical, and outdoor settings at the Humane Animal Rescue of Pittsburgh’s Wildlife Center. The role requires regular collaboration with staff, interns, and volunteers in both administrative and animal care environments. This position involves direct contact with a variety of native wildlife species, including exposure to loud noises, strong odors, and potential allergens. The work environment can be fast-paced and emotionally demanding, particularly during peak wildlife seasons. The Manager must be comfortable working in all weather conditions (heat, cold, rain, and snow) and transitioning between indoor administrative tasks and outdoor operational needs as required. A high degree of professionalism, adaptability, and adherence to safety protocols is essential.

This position requires travel between organizational locations and to off-site events. A valid driver’s license and reliable transportation are required. Mileage reimbursement is provided for personal vehicle use, and the employee may be placed on the organization's insurance to operate company vehicles.

Physical Demands

This role requires a moderate level of physical activity and mobility. Duties may involve standing or walking for extended periods, bending, lifting, and carrying supplies or equipment weighing up to 50 pounds. While working in an animal care setting, duties involve handling or restraining wildlife. The position also includes frequent use of computers, phones, and other office equipment. Strong organizational and time-management skills are necessary, as is the ability to manage multiple tasks in a sometimes noisy, dynamic, and emotionally charged environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.